Ryan Paul Adams - Featured On

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The Old Ways of Doing Business Are Dead…and Why You Need to Shift to Survive

The opportunity to absolutely dominate your local remodeling market is still wide open in every major geographic area across the US and Canada, yet so many remodeling businesses struggle immensely each and every year. This is partly due to the fact that up until this point, most of the sales and marketing "gurus" have completely ignored this industry and have focused primarily on other markets. It is partly due to the fact that most remodeling businesses focus (or get lost in) on production and largely ignore marketing.

Is this a result of a lack of good information or is it a result of poor mindset? 

After spending over 15 years in this industry and meeting countless remodelers, home builders, and contractors, I think I know why so many other consultants have ignored this industry. Somewhere around 95% (my estimate) of remodeling and home improvement oriented businesses refuse to focus on marketing and instead focus on production. Therefore, the vast majority of smart marketing and sales experts have given up on this industry or didn't even attempt to help. Is the remodeling industry too stubborn to change? Or is it something else that is leading to a bottom heavy industry?  

It starts with every remodeling business shifting from a production related mindset (getting the jobs done) to a client generation and business building mindset. A shift needs to happen NOW and this will begin with focusing on marketing first, instead of on selling and production. You can't sell a job that you don't have a lead for, and you can't produce the work if you don't have the job. It all leads back to getting your marketing strategy and marketing funnel in place first. This does not mean you ignore your existing clients and jobs; however, you must free up some of your time, effort, and money to focus on marketing moving forward or you put your business at risk.

Seems backwards huh? I thought so too and struggled with this for years and years in both my marketing business and my remodeling and home building business. I spent so much time being the technician and worrying about production that my sales revenue had serious ups and downs. This type of business was not a business at all - it was a frustrating "job" disguised as a business. 

Every time I focused my efforts on marketing and being more entrepreneurial, I could increase sales 25%, 50%, and even more in a very short period of time. Something had to change and that change had to come from a better mindset. You MUST shift to focusing on marketing with everything else being secondary if you want to survive and grow a real business. When you have a marketing funnel and sytem that produces real jobs, you have cash, and when you have cash you can hire good people to solve other problems. 

Big Players Are Entering the Remodeling Market and Are Gobbling Up Market Share

My biggest concern for the small-medium sized remodeling and home improvement business is that there are bigger and better companies entering the remodeling space each and every year who are marketing focused and go after each market very aggressively. They are entrepreneurial and marketing focused companies that can quickly put you out of business if you do not make some changes. And you can't sell a prospect that doesn't exist so focusing on selling ahead of marketing doesn't make any sense either.

Scott DeGarmo said it best in an issue of "Success Magazine"

"The big money goes to those companies with superior marketing operations. Entrepreneurial companies of today must evolve from being sales oriented to being marketing oriented in order to now win the consumer."

Now, I don't want to be all doom and gloom here and this isn't meant to scare you, but you really do need to put a plan into action sooner than later and shift your focus now. The days of being the only one in town that does what you do is over. More choices exist than ever before and with search engines making it so easy to research, qualify, and validate a business faster than ever before, you must have exceptional marketing above all else. Relying solely on architects, designers, and referrals for business is extremely dangerous for the future of your business, but this should be part of an overall marketing system.

Most remodeling businesses do not have exceptional marketing. Most remodelers don't have anything that even resembles a marketing message or a plan of attack. I get it...they are busy. Busy putting out fires every day and sixty and seventy hour work weeks are the norm. They wonder why they do what they do each and every day and pray for an easier way. There are answers to these problems and the only viable way to get real freedom in your business and survive is to grow. Or make the business so simple that it can run and thrive without the owner, and the service is such high demand that people constantly seek you out every day for those services. 

Billions in remodeling and home improvement services and products are sold each year and growing a very steady rate. If you honestly believe in yourself and the service you are offering, shouldn't you be looking to get as many of the "right" NEW clients as you can possibly handle? And if you cannot afford $1,000, $3,000, $5,000 or more to invest in marketing and to make people aware of your business each month to acquire new remodeling clients, isn't that a problem you need to solve sooner than later?

Inside Your Business vs Outside Your Business

You can't spend all of your time developing the inside of your business (production, sales, and systems) and neglect the outside (marketing). At some point the inside and outside of your business have to match up and preferably the outside will grow larger than you can handle. And when it does, watch out! But right now you are probably all lopsided and bottom heavy when you need to be top heavy, working towards figuring out the bottom as you go. You can have the greatest service in the world but if no one knows about it, you are in BIG TROUBLE

Most remodeling businesses deliver a great service but struggle to delegate to others on the production end. You cannot do everything yourself and there are plenty of smart, skilled people out there that can help you get projects done. If you are making lots of mistakes and finding it difficult to hire, simplify your services so that you can succeed now. If you are struggling on the production end, your services are too complicated and you will continue to struggle. That will not change over night. Stop doing what you are doing and start making some changes.

In the meantime, get a marketing system in place that can start moving you towards steady growth and profits so that you can hire better people to help you through your problems. You cannot grow if you do not have new projects and you cannot hire the next project manager or "internal" staff unless you have steady revenue flowing in all the time. The answer is Marketing Marketing Marketing! 

You are losing over a million dollars per year or more from bad marketing or NO marketing. Let me help you figure out what to do next with my Free Marketing Strategy Session. I also have a couple of additional bonuses I want to put in your hands as well. I am not sure how long we can offer this so sign up today to get on my schedule.
Click here to find out more....

Buying 3rd Party Remodeling Leads is a Fools Game

Buying leads from 3rd party providers like Service Magic is just plain insanity, especially if these are the only consistent leads you are getting. I have seen countless remodeling contractors chase around weak 3rd party leads, waste tons of time, and lose lots of money only to be left frustrated and confused by these types of lead services. It seems like a good idea, but the the real question is why doesn't it work?

Smart People Don't Use 3rd Party Sites to Find Remodeling Contractors

Yes, I said it. This isn't meant to be a jab at anyone but it's true. Smart people do NOT use 3rd party websites to request estimates from local remodeling contractors or to find any contractor for that matter. Think about it...would you rely on someone else to pick the next 3 or 4 contractors you were going to hire?

Most people understand how to search online. I would go so far as to say that most people are experts at using search engines these days. We have become so good at searching that we can quickly determine paid search ads from organic searches. We can make super fast buying decisions based on search results, how they appear, what they say, and how well the search aligns with our intent. All in a matter of seconds. We know when we land on a site like Service Magic that this is not what we are looking for to make a final decision on who to contact.

Your best prospects are NOT on Service Magic or any other 3rd party lead site. If you want a lousy lead and a sub par prospect at best, continue buying leads from a 3rd party. Great prospects know how to find the best local businesses to contact directly. They understand how to read reviews, blog content, and to quickly determine if the local remodeling company they just found is legit or not. This doesn't take that long to do so why would I use some 3rd party site to narrow this down for me?

Smart people know that those local businesses that have a great website, lots of positive reviews, good content, social presence (even a small one works!), solid guarantee, and are on page 1 of Google are typically legit. Now it's just a matter of contacting 1,2, or 3 of them and feeling them out.

You Are NOT Positioned as the Expert

Before you go and buy another lead from someone you need to understand the mentality of someone who uses a 3rd party service site. They want the cheapest service and they want you to be at their mercy. In their minds, why else would a contractor use a service like Service Magic? The contractor must be cheap and you are giving the prospect all the control. They simply submit a button and 3-5 contractors magically kill each other for a crappy project for no money. Doesn't sound like a business I want to be in yet so many of you continue to give away your money for so called "leads" and aren't investing anything into your own brand and market leadership.

You have no leverage and no positioning when you try and turn a 3rd party lead into sale. The prospect doesn't know you at all. They haven't watched any of your videos, they haven't read your reviews, they just plain don't know you.  

Marketing is all about creating that emotional connection with your prospect. Just about every product or service you buy is trying to accomplish this at some level. You could be featured on the cover of Remodeling Magazine this month and your 3rd party lead won't know nor would they care. You are just another name in a long line of people that called them that day and they would be hard pressed to remember or distinguish any of the remodeling businesses that called them from the lead request form they filled out. They have NO emotional connection to you and aren't looking for that. If you take anything away from this article, that might be the most important thing to remember. 

Every time you give away money for a lead is another dollar you failed to invest in yourself, your brand, your reputation, and your own leads that you control. 3rd party leads are something you should try as a small part of your marketing to fill your funnel, but NEVER EVER EVER should it be the only thing you are doing unless you want to simply swap your time for less money than you are worth...if you can even get them to say yes.

Become your own Service Magic and start selling your lead overflow to other contractors and control your own destiny. It's well within the realm of possibility for those who market themselves correctly and attack the market. 

Need more help growing your remodeling business? Take advantage of all the FREE resources I have on www.RyanPaulAdams.com and my download my "3 Killer Ways to Grow Your Remodeling Business" today.